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Refund Policy

Here are our Standard Terms for products and services eligible for a refund:

You acknowledge and agree that where refunds are issued to your Payment Method, Starting Offshore’s issuance of a refund receipt is only confirmation that Starting Offshore has submitted your refund to the Payment Method charged at the time of the original sale, and that Starting Offshore has absolutely no control over when the refund will be applied towards your Payment Method’s available balance. You further acknowledge and agree that the payment provider and/or individual issuing bank associated with your Payment Method establish and regulate the time frames for posting your refund, and that such refund posting time frames may range from five (5) business days to a full billing cycle, or longer.

1. Incorporation Services

The Client will receive a full refund of the set-up fee minus courier charges if the following three conditions are met:

  • Starting Offshore is not able to incorporate the Company for the Client.
  • Starting Offshore has received all the necessary documents duly completed by the Client, including a copy of the Client’s valid identity document which has been authenticated according to the exact instructions of the Agreement conduct with regard to the exercise of due diligence and any document which Starting Offshore’s has requested from the Client, such as but not limited to utility bills not older than three months, his/her curriculum vitae, a bank reference letter (full documents required for incorporation as below).
  • No part of this website is intended to constitute a contractual offer capable of acceptance. No goods and / or services are sold through this website and product and / or service details are provided for information purposes only.
  • The request for the refund after the payment of the incorporation fee by the Client.

2. Other Services

For other services, we will refund to you if we cannot delivery services to you. In case services and information are delivered from us to you by email, the service cannot be refunded.